Terms And Conditions

PRIVACY INFORMATION

• It is in APCOA’s legitimate interests to accept bookings for use of the Car Park as well as to regulate parking by those using the car park in accordance with such a booking. Also, you enter into a contract every time you book to use the car park as well as every time you make use of it. This includes your agreement to your information being processed as part of the contracts you make to use the car park.
• On entry to and while you are using the car park APCOA collects and processes certain data to make sure that the booking made by you and the conditions that apply to your booking (which include the terms set out above and those displayed at the car park are complied with and to enforce these where necessary. This may include obtaining the registered keeper’s name and address from the DVLA in order to send a Notice to Keeper, any related correspondence and any further notices if a Parking Charge becomes payable and/or remains unpaid.
• APCOA will also use the data it collects for car park management such as reporting on vehicle turnover and repeat visits in order to improve the customer experience. The data we collect may include images of vehicles using the car park and/or their vehicle registration mark. This can be collected via ANPR cameras and/or attendants on site as well as via payment machines or terminals.
• APCOA may share data from time to time as required to support the purposes stated above and may pass data to the police if we have reason to think that a crime may have taken place. If relevant and appropriate, APCOA may also, from time to time, share the data it has collected with a client who has appointed it to manage the Car Park.
• When collecting the data specified above APCOA is the data controller. For more information, including details about your rights as a data subject you can view our ‘Privacy Policy’ by clicking on this link. Alternatively you can email us at dpo@apcoa.com or contact us by telephone on 0818 462888.
• You confirm to us that all information you provide us in connection with the provision of parking services will be correct and complete and in particular that you are the person registered as the keeper of or are authorised by them to use and register any vehicle (including its registration mark) for the purposes of the provision of parking services.

 

TERMS & CONDITIONS - APCOA Prebook

1.) Agreement

2.) Ordering

3.) Payment

4.) Price

5.) Right of cancellation

6.) Amending/changing booking

7.) Complaints

8.) Non-fulfilment

9.) Responsibilities

10.) Force majeure

11.) Applicable law and venue

12.) Other regulations

 

1. AGREEMENT

1.1. Ordering parking at http://www.prebook.apcoa.ie will result in an agreement between the customer and APCOA PARKING  Ireland Limited, Company No. 282652.

1.2. When a booking is confirmed APCOA Parking Ireland in the selected car park will provide parking available to the customer at the desired time. The parking space in the parking area will be unspecified.

1.3. APCOA Parking  Ireland can be contacted at: APCOA Parking Ireland Limited, 18a Beckett Way, Park West Business Park, Dublin 12. Phone: 0818 462888,  Email: info@apcoa.ie, Website: www.apcoa.ie

1.4. You confirm to us that all information you provide us in connection with the provision of parking services will be correct and complete and in particular that you are the person registered as the keeper of or are authorised by them to use and register any vehicle (including its registration mark) for the purposes of the provision of parking services.

 

2. ORDERING

2.1. The customer can make a booking for parking online at APCOA Parking Ireland's booking page, http://www.prebook.apcoa.ie There can only be ordered parking for one car at a time.

2.2. When booking, the customer must choose between price and length of stay.

2.3. The booking of parking must be made no later than 1 hour before the parking begins.

2.4. After completing booking and payment the booking is confirmed by a printable receipt sent to the customers email. The time of delivery, ie the time when a parking space is made available to the client, appears from the receipt. The receipt must be brought on the journey. The customer is encouraged to either print or to save the e-mail receipt and bring it on the journey.

2.5. Ordering is binding and when the customer has received a confirmation a definitive agreement between the parties has been reached.

 

3. PAYMENT

3.1. A parking fee is paid for parking in Selected Car Parks. The amount depends on the number of hours used and the number of hours/days.

3.2. Paying by credit card requires entering the card number, expiration date and security code.

3.3. The customer must pay for parking in the full booking period whether exercised or not unless the customer is entitled to cancel the booking.

3.4. The use of the parking space starts from the time the customer actually is entering the parking area, (but always no later than the agreed booking entry date and time, chosen by the customer when making the booking) and until the customer exits the parking area.

3.5. In the event that the car is picked up before the parking period is expired, the customer is not refundable for the period that has not been used, unless the customer is entitled to cancel.

3.6. If a customer is leaving the parking area after the parking is terminated - for whatever reason - the customer pays for the extra time and this must take place before the parking area vacated.

 

4. PRICE

4.1. The price is quoted in Euros (€) incl. VAT.

4.2. APCOA Parking Ireland takes subject to pricing errors, price changes and update errors.

 

5. RIGHT OF CANCELLATION

You may cancel a car park booking up to 24 hours before your time of arrival using the “Manage My Booking” page. You’ll get a full refund as long as we receive notification in time.

 

6. AMENDING/CHANGING BOOKING

In addition to the possibility to cancel the order, You may change most bookings up to 1 hour before your time of arrival using the “Manage My Booking” page. The customer can amend/change the entry date / time, exit date / time, product and the chosen parking area. The customer will be refunded / charged the difference due to a customer changes in the booking.

 

7. COMPLAINTS

7.1. All complaints should be directed to APCOA Parking Ireland Limited, 18a Beckett Way, Park West Business Park, Dublin 12. Phone: +353 818 462888 Email: info@apcoa.ie,

7.2. Complaints about shortage in the service shall be made immediately after the customer has discovered or should have discovered the shortage.

 

8. NON-FULFILMENT

8.1. The parking space in the desired parking area is unspecified and there is no shortage, if the customer is provided another parking area in an equivalent or more expensive price category.

8.2. In the event that APCOA Parking Ireland cannot assign the customer to another parking area the customer is entitled to claim non-fulfilment of order and can require the amount paid returned. Any liability of APCOA Parking Ireland for shortage does not cover indirect loss of any kind, see. Section 9.2 and section 10.

8.3. APCOA Parking Ireland reserves the right to impose a fee of €120 if the customer do not comply with rules on signs in the parking area where car is parked and if the car is a nuisance to others, including, among others, but not limited to, other cars parked, car rental, etc.

 

9. RESPONSIBILITY

9.1. The following responsibility provisions do not apply if otherwise provided by mandatory provisions of Irish law.

9.2. APCOA Parking Ireland accepts no responsibility for accidents, theft, damage to persons, vehicles, equipment and effects in the car. APCOA Parking Ireland is also not responsible for incidental and consequential damages.

 

10. FORCE MAJEURE

10.1. If delivery of the service is delayed or prevented as a result of unforeseen circumstances which APCOA Parking Ireland have no control of, including but not limited to war, mobilization, acts of terrorism (including threats of such), fire, strikes, boycotts, blockades and lockouts (including among staff in Jervis Street Car Park), closure of City Centre/Station/Arena or natural disasters will the delivery time be postponed in the corresponding calendar days.

10.2. APCOA Parking Ireland cannot be held responsible in cases of force majeure.

 

11. APPLICABLE LAW AND VENUE

11.1. Any dispute arising in connection with these terms and conditions shall be governed by Irish law.

11.2. If disputes cannot be resolved amicably, any dispute is brought before the court. Cases between APCOA Parking Ireland and costumers may be brought before the relevant venue.

 

12. OTHER REGULATIONS

12.1. APCOA Parking Ireland can at any time revise the above terms and conditions for parking in selected car park(s) by updating this page.